About SereneCare Group
Personalised home care you can trust
SereneCare Group provides compassionate domiciliary and live-in care that allows people to live safely, comfortably, and independently in the home they love.
We support individuals who need a little extra help with daily life, whether that's due to age, illness, disability, or a long-term health condition. Whatever the circumstances, our approach is always the same: care that is built entirely around the person, their routines, their preferences, and what matters most to them.
Our mission is simple: To deliver care so good that families feel it, not just see it.
Our journey into home care
SereneCare Group was founded with a simple goal: to provide care that families can genuinely trust.
The company was established by Humzha Memon, whose professional background as a chartered accountant is combined with a deeply personal understanding of care. After both of his parents were diagnosed with dementia, he experienced firsthand the challenges families face when trying to find reliable and compassionate support. This experience shaped the values behind SereneCare.
The aim was to build a service that balances professional standards with genuine empathy. Today, SereneCare focuses on delivering high-quality home care that allows people to remain in familiar surroundings while receiving the support they need.
The values that guide our care
Our values guide how we deliver care and how we work with clients, families, and healthcare professionals.
Compassion and empathy
Every person deserves understanding, patience, and genuine care.
Respect for individuality
Support is tailored around each person’s preferences, culture, and lifestyle.
Promoting independence
We encourage people to remain as independent as possible.
Dignity and privacy
Care is delivered respectfully, protecting personal dignity at all times.
Integrity and transparency
We believe in open communication and honest relationships.
Safety and wellbeing
Safeguarding and quality care standards are central to everything we do.
Teamwork and collaboration
We work closely with families and healthcare professionals to ensure the best outcomes.
The values that guide our care
Our values guide how we deliver care and how we work with clients, families, and healthcare professionals.
Compassion and empathy
Every person deserves understanding, patience, and genuine care.
Respect for individuality
Support is tailored around each person’s preferences, culture, and lifestyle.
Promoting independence
We encourage people to remain as independent as possible.
Dignity and privacy
Care is delivered respectfully, protecting personal dignity at all times.
Integrity and transparency
We believe in open communication and honest relationships.
Safety and wellbeing
Safeguarding and quality care standards are central to everything we do.
Teamwork and collaboration
We work closely with families and healthcare professionals to ensure the best outcomes.
The people behind SereneCare Group
Humzha Memon
Founder and Director
Humzha leads the organisation’s strategy and governance. Alongside more than a decade of experience in the finance sector, his personal experience supporting family members with dementia has shaped the compassionate approach behind SereneCare.
Mahenoor Aaminah Ali
Registered Manager
Mahenoor oversees the day-to-day management of the service and ensures full compliance with Care Quality Commission standards. With extensive experience in healthcare leadership and pharmacy, she brings strong clinical governance and a commitment to safe, person-centred care.
The people behind SereneCare Group
Humzha Memon
Founder and Director
Humzha leads the organisation’s strategy and governance. Alongside more than a decade of experience in the finance sector, his personal experience supporting family members with dementia has shaped the compassionate approach behind SereneCare.
Mahenoor Aaminah Ali
Registered Manager
Mahenoor oversees the day-to-day management of the service and ensures full compliance with Care Quality Commission standards. With extensive experience in healthcare leadership and pharmacy, she brings strong clinical governance and a commitment to safe, person-centred care.
Let’s discuss your care needs
Choosing care for yourself or a loved one is an important decision. Our team is here to provide clear guidance and compassionate support every step of the way. If you would like to learn more about our domiciliary or live-in care services, or to discuss your care options, we are here to help.